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Read Parts A and B of the Council Hearings case study. This study is a classic
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Read Parts A and B of the Council Hearings case study. This study is a classic study in the dynamics surrounding civil servant accountability to the governing political officials in office.
As you read the case study (both parts) and then reflect on it, consider the following questions:
1. Is Santos faced with a numbers (dollars and cents) problem or a political problem?
2. What is at stake for Santos?
3. Is the problem readily identifiable?
4. What posture should Santos take with the City Council?
5. What do you think about the wisdom of Santos’ “I’m responsible” comment?
6. Would you be satisfied with Santos’ response if you were on the City Council?
7. What are the take-aways from the case study?